Accessing Remote Applications – Remote App and Desktop Connections

If you have been migrated to WVD (Azure Virtual Desktop) please see our WVD guide by using the search bar above for 'wvd'.

To have a permanent connection to your remote applications, you can setup your computer with a fixed connection to your applications, which will then appear in your start menu.

1. Open up Control Panel and select the “RemoteApp and Desktop Connections” icon – if your view does not look like the below, click the “View By” section in the top right and change this from Category to Large Icons.

2. Within the RemoteApp section, click the link on the left hand side labelled “Access RemoteApp and desktops”

3. Enter in the URL provided to you by Consulting IT. If you have lost this URL, you can use the example provided to work out the formatting of your URL.

Replace the ‘contoso.com’ section with ‘rdweb.yourdomain.com.au’, replacing ‘yourdomain.com.au’ with your company domain (IE: for Consulting IT this is ‘consultingit.com.au’)


4. Once you have entered the URL and click next, you will be prompted for credentials.
These should be entered in as YOURDOMAIN\yourusername, and your domain password.
Remember to check the “Remember my credentials” box before clicking OK.

5. Once you have entered your credentials, the connection to your RemoteApp and desktops has been fully configured. Click Finish.

You will not need to do these steps again to access your remote applications now. They will be connected to your computer at all times that you have active internet access.

To find your applications, click on the start button and search for their name. The Remote applications will have ‘(Work Resources)’ listed after the application name, indicating these programs are remote.

Support

If you are having issues with the above instructions, please contact our helpdesk support team on the details below: