To get started with Microsoft Remote Desktop, you must begin by downloading it from the Mac App Store. Click the blue "App Store" icon in your dock.
Once you've accessed the Mac App Store, use the search bar at the top right of the screen to search for "Microsoft Remote Desktop."
The first search result should be what you're looking for. To begin the download, click the blue "Get" button.
Next, open the application by clicking through the grey "Launchpad" icon and clicking on the Remote Desktop app icon.
Or, you can use the searchlight feature by clicking the looking glass at the top right of your home screen, or by using the shortcut Command + Space Bar, and searching for "Microsoft Remote Desktop."
Opening the app should look like this:
If you think you'll be frequently using this remote desktop connection, now would be a good time to set it in your dock.
Right click (control + click) on the icon, mouse over "Options," and click "Keep in Dock."
This will keep you from having to look for the icon every time you need to use it.
Click the "New" button at the top left of the Microsoft Remote Desktop screen. You'll be prompted to fill in quite a few fields.
The first thing you'll need to input is the connection name.
This is simply what you want to call the connection and it has no real bearing on the connection itself.
If you are unsure of any of the below details, please contact Consulting IT Support.
PC Name: Your server name
Gateway: rdweb.yourdomain.com
Username: domain\username
Password: (assigned to you)
Once this is done, you can click on close and select the connection name and click on START.
Support
If you are having issues with the above instructions, please contact our helpdesk support team on the details below:
- Business Hours: 8:30am to 5pm Monday-Friday.
- Email: helpdesk@consultingit.com.au
- Phone: 07 3805 0700
- Web Portal: http://help.consultingit.com.au